Application Analyst

Boodle Hatfield has been providing practical advice to businesses and individuals for 300 years. Our clients come from a wide range of sectors, both in the UK and internationally, and include some of the most well-established owner-managed businesses and property companies as well as fast-growing entrepreneurial enterprises and ultra-high net worth families. Our chief priority is helping our clients achieve their commercial objectives, whatever form their business takes.

Our approach is to become the long-term trusted adviser to leading wealth creators and owners as well as their commercial and investment enterprises. Having a holistic view of our clients' structures and affairs means we can leverage this to provide the most appropriate and commercial advice to them. This approach has enabled us, throughout our 300-year history, to help our clients successfully navigate the continually changing and sometimes challenging markets in which they operate.

With a history like ours, we know we are built to last. But this isn’t the time to rest on our laurels but instead a chance to reflect and build on our heritage. We are merely today’s custodians of the Boodle Hatfield name, and we want to create a legacy that our successors will be just as proud of.

Role

Reporting to the Head of Business Intelligence & Systems, the Application Analyst is essential to ensure the stability, efficiency and scalability of our current business systems.

The successful candidate will play a pivotal role in assisting with the administration and enhancement of the Firm's key applications and the processes that use them. They will also be required to identify and process the delivery of new innovation opportunities.

The role will carry-out essential day-to-day tasks to maintain and improve the stability, security and adoption of applications within the Firm. They will work with key process stakeholders to ensure minimal disruption to business operations. Alongside this, the successful candidate will contribute to upgrading the Firm's key applications.

The Application Analyst will be responsible for mitigating risk by:

• Centralising documentation
• Standardising processes
• They will serve as an additional point of contact for application-related issues

Additionally, they will contribute to accelerating the implementation of new projects by providing dedicated expertise in configuring, testing and deploying legal software solutions.

Beyond project work, the Application Analyst will:

• Play a vital role in the day-to-day running of systems
• Resolve user issues
• Optimize workflows

Ensuring the Firm's applications are aligned with the evolving needs of the business by working with various business stakeholders. 

Main Roles and Responsibilities

• Ensure the Firm's business critical systems (3E, IntApp, and other financial platforms) run smoothly and are regularly maintained to optimize performance
• The Application Analyst will dedicate part of their time to manage upgrades, implement new features, and support system rollouts
• The Application Analyst will create and maintain SSRS and Power BI reports, implement new features, and support system rollouts.
• The role will help document processes, configurations, and workflows to reduce the risk of single point of failure
• The Application Analyst serves as a go-to expert for user queries, providing timely support and training, which boosts user confidence and system adoption
• By working closely with all departments, the Application Analyst will ensure systems are aligned with both current operations and future strategic goals
• The Application Analyst will play a vital part in supporting month-end and year-end closure activities, ensuring data accuracy, system balancing, and compliance with financial controls
• With a focus on continuous improvement, the Application Analyst will identify opportunities to streamline workflows, automate tasks, and introduce new tools that enhance productivity

• Provide 2nd line support for financial systems (Elite 3E, Elite Data Insights, IntApp, etc.)
• Maintain 3E balancing routines and resolve discrepancies
• Liaise with internal teams and third-party vendors to resolve issues
• Manage system administration setups
• Assist in implementing system improvements and roadmap items
• Configure 3E templates

Reconcile data across finance systems

Experience and Skills Required

• Experience in a systems team within a law firm
• Strong understanding of legal department operations
• Knowledge of legal practice management systems and relational databases
• Excellent communication and problem-solving skills
• Highly motivated, eager to learn, and a strong team player
• Strong organisational skills and attention to detail

Ability to work under pressure and manage priorities effectively

Boodle Hatfield is committed to providing equal opportunities in employment through its inclusive and supportive environment. This means that everyone who either applies to or works for the Firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.  We are fully committed to a working environment in which all people can excel.