Business Analyst

Boodle Hatfield has been providing practical advice to businesses and individuals for 300 years. Our clients come from a wide range of sectors, both in the UK and internationally, and include some of the most well-established owner-managed businesses and property companies as well as fast-growing entrepreneurial enterprises and ultra-high net worth families. Our chief priority is helping our clients achieve their commercial objectives, whatever form their business takes.

Our approach is to become the long-term trusted adviser to leading wealth creators and owners as well as their commercial and investment enterprises. Having a holistic view of our clients' structures and affairs means we can leverage this to provide the most appropriate and commercial advice to them. This approach has enabled us, throughout our 300-year history, to help our clients successfully navigate the continually changing and sometimes challenging markets in which they operate.

With a history like ours, we know we are built to last. But this isn’t the time to rest on our laurels but instead a chance to reflect and build on our heritage. We are merely today’s custodians of the Boodle Hatfield name, and we want to create a legacy that our successors will be just as proud of.

To commemorate our 300 year anniversary, last year we rolled out an extensive programme of activities, each of which sowed the seeds for the future success of others – our local neighbourhoods, the wider legal profession, and of course our valued clients and our own team.

Reporting to the Head of Business Intelligence & Systems, the Business Analyst role will help bridge the gap between our legal teams, business support teams and IT professionals.

This role involves analysing system-based business processes and services, identifying inefficiencies, suggesting improvements and assisting in the implementation of approved technology solutions which enhance operational efficiency.

The Business Analyst will collaborate with internal and external stakeholders to develop detailed requirements which they will then articulate into business case form and deliver for review via an agreed business analysis process. They will then work with delivery teams and service owners where needed, to ensure what had been proposed and approved is ultimately delivered. This position requires strong analytical skills, effective communication, and an understanding of both business and IT environments.

Key Duties & Responsibilities

The key duties and responsibilities of this role are:

• Collaborate with service, system and process owners to understand their needs and requirements.
• Analyse business processes and workflows to identify inefficiencies and areas for improvement.
• Develop detailed business cases which clearly specify the requirements and functional specifications for IT projects.
• Work with IT team members and vendors to design and implement technology solutions.
• Conduct user acceptance testing (UAT) to ensure solutions meet business requirements.
• Work with process and service owners to monitor and evaluate the performance of implemented solutions to ensure they meet the objectives set out in the approved business case.
• Prepare and present reports and documentation to stakeholders.
• Working with the Head of Business Intelligence & Systems, create and maintain business analysis and continual improvement processes which promote efficient use of the firm's current technology and looks to adopt new technology where appropriate.

Technical Experience & Skills Required

• Proven experience as a Business Analyst, preferably in a law firm or legal environment.
• Strong understanding of business processes and workflow analysis.
• Proficiency in business analysis tools and software.
• Ability to work independently and as part of a team.
• Knowledge of legal industry practices and terminology.
• Knowledge of the below applications:
  • IntApp
  • Elite 3e
  • iManage

Key Attributes

• Excellent written and verbal communication skills.
• Excellent attention to detail.
• Excellent stakeholder management skills.
• Excellent analytical and problem-solving skills.
• A proactive approach to problem solving, continual improvement and communication.
• Ability to empathise with user and team issues, requirements and concerns, and translate these into actions for continuous improvement.
• A structured approach to task management.

Boodle Hatfield is committed to providing equal opportunities in employment through its inclusive and supportive environment. This means that everyone who either applies to or works for the Firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.  We are fully committed to a working environment in which all people can excel.